Q: What does Glitzhome do?

A: We provide a one-stop integrated e-commerce platform for the décor & craft B2B industry. Through our innovative technology and business solutions, we cut down the layers in the flow of information, fund and goods in cross-border commerce and provide an interactive and seamless transactional space for retailers, sales reps, manufacturers, designers and service providers all over the world to engage in more efficient, intelligent and friendlier business processes along the entire supply chain.

Q: How do I contact Glitzhome?

A: We provide several ways for you to contact us:
1)  Click the Contact Us link at the bottom of any page on our website and send us email.
2)  While visiting our website, chat with our Customer Service staff with our online chat tool.
3)  Meet us face-to-face at our trade shows. Show information is at http://www.glitzhome.com/show-rooms .

3.How do I contact Glitzhome?

We provide a one-stop integrated e-commerce platform for the décor & craft B2B industry. Through our innovative technology and business solutions, we cut down the layers in the flow of information, fund and goods in cross-border commerce and provide an interactive and seamless transactional space for retailers, sales reps, manufacturers, designers and service providers all over the world to engage in more efficient intelligent and friendlier business processes along the entire supply chain.

Q: How do I purchase products with Glitzhome?

A: Register to become a member and shop on our website http://www.glitzhome.com.

Q: What benefits do I get to register?

A: When you register to become our member, you can:
1)  Select quality products directly sourced from our certified manufacturers
2)  Enjoy special promotional, seasonal and event-driven discounts
3)  Receive our professional industry research reports

Q: How do I register?

A: Click on the Register link at the upper right corner on any page of the website to enter the registration page.

Q: Does Glitzhome offer Express Register?

A: Time-limited Express Registration is enabled at special time periods such as during trade shows. The current Express Register is open till 7/31/2014.

Q: How long does it take for membership to be active after registration?

A: Membership created by regular registration needs to pass verification by Glitzhome for about 24 hours in working time.

Q: I am a designer. How do I get involved?

A: Please email to designer@glitzhome.com to become part of our ever growing Designer Team. We also plan to build an online Designers’ Corner where you can get involved with other designers and industry colleagues.

Q: How to receive related news from Glitzhome website?

A: By two ways:
1)  Choose the Sign Up for Newsletter option during registration
2)  Submit your name and email address in the Join Our Email List box at the bottom of any page.

Q: How to search for products?

A: You can search by product keyword, SKU, and UPC codes through the site's search bar.  If no results are returned by the search function, a Product Information Request form will automatically appear. After submiting the form, our trained staff will happily get back to you to provide assistance. You can also browse products by category and theme.

Q: How to purchase products?

A: Drop products into your shopping cart and check out. You may need to complete your account information before you can complete the order.

Q: What payment methods does Glitzhome support?

A: We accept Paypal and all major credit cards - Visa, MasterCard and American Express cards.

Q: How long does it usually take to ship after order placement?

A: Three days after order confirmation for products in stock in our US warehouses. Otherwise, it may take approximately three and half months.

Q: How to track my orders?

A: Submit your order number in the Track My Order box at the bottom of any page. You can also check your order status under My Account>My Orders.

Q: What to do if I have issues with the products received?

A: Based on our Terms & Shipping, you can return the merchandise within 7 days of delivery. You are also welcome to use our product review function.

Q: How to become a product partner with Glitzhome?

A: Submit your information on the Becomer A Supplier page or email to supplier@glitzhome.com. Our QA Team will contact you.

Q: How do consumers find my store on Glitzhome’s website?

A: Customers can locate stores on the Find A Store page. Register at our site and fill out your store information under My Account>My Stores.

Q: I have special requirements. What do I do?

A: You can find Glitzhome sales reps nearest to you through the Find A Rep page. They will help you with your individual requirements.

Q: How do I become a sales rep?

A: You can contact us through sales@glitzhome.com and our Sales Management Team will contact you.